Privacy Policy

LLZ SERVICES

Effective Date: March 08, 2025

1. Introduction

LLZ SERVICES ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with us for appointment confirmations/reminders and promotions. It complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect the following personal data:

Contact Information: Name, phone number, email address. Appointment Details: Date, time, and type of appointment. Marketing Preferences: Opt-in status for promotional messages.

3. How We Use Your Information

We process your data for the following purposes:

To confirm and remind you of scheduled appointments. To send you promotional offers and updates, subject to your consent. To comply with legal obligations and business operations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

Consent (Article 6(1)(a)): For marketing communications. Contractual Necessity (Article 6(1)(b)): To confirm and manage appointments. Legitimate Interests (Article 6(1)(f)): To enhance our services.

For CCPA, we ensure you have the right to know, access, delete, and opt-out of data sales (we do not sell personal data).

5. Data Sharing & Security

We do not sell or rent your personal data. We may share it with service providers who assist in our operations, under strict confidentiality agreements. We implement security measures to protect your information from unauthorized access.

6. Your Rights

GDPR Rights: You may request access, rectification, deletion, restriction, or data portability. CCPA Rights: You can request to know, delete, or opt-out of data processing by contacting us. You can opt out of marketing communications at any time by using the "unsubscribe" link in our messages or contacting us directly.

7. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Phone: (847) 892-4211

Email: [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the updated effective date.

By engaging with LLZ SERVICES, you acknowledge and agree to this Privacy Policy.